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Privacy Policy

Iron Mountain Orthopaedic Institute Privacy Policy

Last updated: August 1, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and other Technologies, and tells You about Your privacy rights and how the law protects You. We reserve the right to change this policy at any time.

When you sign up for Iron Mountain Orthopaedic Institute or Iron Mountain Regenerative Medicine and use any Service or Technology, you agree to accept this Privacy Policy.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Company (referred to as “the Company”, “We”, “Us”, or “Our”): Iron Mountain Orthopaedic Institute and Iron Mountain Regenerative Medicine, 2138 County Line Rd, Huntingdon Valley, PA 19006.

  • Cookies: Small files placed on Your computer, mobile device, or other device by a website, containing details of Your browsing history.

  • Country: Pennsylvania, United States.

  • Device: Any device that can access the Service or Technology, such as a computer, cellphone, or tablet.

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Service: The Website and any other Technology.

  • Service Provider: Any natural or legal person who processes data on behalf of the Company.

  • Third-party Social Media Service: Any website or social network that allows a User to log in or create an account to use the Service.

  • Usage Data: Data collected automatically, generated by use of the Service or its infrastructure (e.g., duration of a page visit).

  • Website: All solutions and technology of Iron Mountain Orthopaedic Institute and/or Iron Mountain Regenerative Medicine.

  • You: The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect information about you from a variety of sources, including:

  • Information You Provide to Us
    Information you provide directly to us when creating an account, filling out forms, requesting support, participating in anonymized research, or otherwise communicating with us. This may include your name, email address, postal address, phone number, and other information you choose to provide.

  • Information We Collect Automatically
    Information collected automatically when you use our Services, such as IP address, browser type, operating system, device identifiers, pages visited, referring URLs, and general location data.

  • Information We Collect from Third Parties
    Information obtained from third-party sources such as social media platforms, data providers, and marketing partners.

Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Certain records, including financial and HIPAA-related records, are retained for up to 7 years. Data used for retargeting is retained only for the necessary duration.

Usage Data

Usage Data is collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers and diagnostic data

When accessing the Service via a mobile device, additional information may be collected, including device type, operating system, mobile browser type, and mobile IP address.

Information from Third-Party Social Media Services

You may create an account or log in using the following Third-Party Social Media Services:

  • Google

  • YouTube

  • TikTok

  • Instagram

  • Facebook

  • LinkedIn

If you register through a Third-Party Social Media Service, we may collect Personal Data associated with that account, such as your name, email address, activities, or contact list.

By providing additional information through these services, you grant the Company permission to use, share, and store it in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity and improve our Service.

Types of Cookies Used

  • Cookies or Browser Cookies
    Small files placed on Your device. You may refuse Cookies through browser settings, though some features may not function properly.

  • Flash Cookies
    Used to store preferences and activity. These are managed separately from browser cookies.

  • Web Beacons
    Small electronic files used to track engagement and website statistics.

Cookies may be Session Cookies (deleted when the browser closes) or Persistent Cookies (remain until deleted).

Cookie Categories

  • Necessary / Essential Cookies (Session)
    Required to provide core website functionality and prevent fraudulent use.

  • Cookies Policy / Notice Acceptance Cookies (Persistent)
    Identify whether users have accepted cookie usage.

  • Functionality Cookies (Persistent)
    Remember preferences such as login details and language settings.

Use of Your Personal Data

The Company may use Personal Data to:

  • Provide, maintain, and improve the Service

  • Manage user accounts and registrations

  • Perform contractual obligations

  • Communicate via email, phone, SMS, or notifications

  • Provide news, offers, and related information (unless opted out)

  • Manage user requests

  • Conduct business transfers

  • Support marketing and advertising activities

  • Comply with legal obligations

  • Perform anonymized medical research, analytics, and service improvements

Information Sharing

We may share Personal Data:

  • With Service Providers assisting in Service operations

  • With your explicit consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging consent data will not be shared with any third parties.

Data Subject Rights

We honor the following rights:

  • Right of Access

  • Right to Rectification

  • Right to Erasure

  • Right to Restriction of Processing

  • Right to Data Portability

  • Right to Object

Requests may be submitted to info@ironmountainortho.com.

Your Privacy Choices

  • Access and Correction: Update your information via your account or by contacting us.

  • Marketing Communications: Opt out using unsubscribe instructions. Transactional messages may still be sent.

  • Cookies: Manage through browser settings.

Disclosure of Your Personal Data

Business Transactions

Personal Data may be transferred during mergers, acquisitions, or asset sales. Notice will be provided before any transfer.

Law Enforcement and Legal Obligations

We may disclose Personal Data to:

  • Comply with legal obligations

  • Protect Company rights or property

  • Investigate wrongdoing

  • Protect user or public safety

  • Prevent legal liability

Security of Your Personal Data

We use reasonable, HIPAA-compliant safeguards to protect your data. However, no transmission or storage method is 100% secure, and absolute security cannot be guaranteed.

Data Breach Notification

In the event of a data breach, affected individuals will be notified as required by law. The Company is not liable for events beyond its control, including natural disasters, power failures, or acts of vandalism or terrorism.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children under 13 without verified parental consent. If such data is identified, it will be promptly removed.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

User Responsibility for Data Compliance

You are responsible for ensuring that any data you provide is legally compliant and that required consents have been obtained.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage reviewing their policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, with notice provided via email or prominent website notice when required.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@ironmountainortho.com